Axial Systems provides complete solutions which empower our customers to better manage, optimise and secure their wired and wireless networks. For over 20 years we have been helping our customers deliver the secure, high-performance networks that they rely on to achieve their business goals.
Technical knowledge and capability is at the heart of our approach. Our in-house technical team has environment and technology experience spanning all domains and carry the highest level of technical accreditations our vendors offer. This detailed technical knowledge has established our place as a trusted advisor to our customers, recommending solutions based on real-life experience and providing additional value through services such as installation, integration and support as well as independent consultancy.
Our solutions span five key areas:
- Visibility: monitoring and analysis of wired and wireless networks to provide the insight which enables you to get the best out of your network.
- Optimisation: enhancing network and application performance to ensure that the uptime and performance levels of key network services meet the needs of your organisation.
- Security: providing world-class security solutions to ensure that your confidential data and resources remain protected against the most sophisticated threats, whilst compliance mandates are being met.
- Management: supplying you with the visibility and tools required to control wired and wireless network activity, supported by fast and easy-to-manage reporting.
- Services: providing additional managed, professional and support services to complement internal resources.
Working closely with our customers we make great efforts to understand their situation and needs before designing a tailored solution. We know that our customers depend on the technology we supply to support business critical operations. For this reason we carefully maintain our best-of-breed technology portfolio, constantly surveying the market to ensure we offer the best technology available. Our extensive portfolio of solutions, along with our vendor-agnostic approach, ensures the solutions we provide meet and exceed our customers' needs and expectations.
We enhance this best-of-breed technology with our range of managed, professional and support services. Our fully trained technicians provide all elements of the supply, installation, integration and support needed, providing additional skilled resource as and when required.
Finally, we take great pride in our comprehensive customer service and consider this an integral part of our continued success. We ensure customers benefit from their new technology as quickly as possible and to this end we run scheduled and on-demand training courses throughout the year. Longer-term support is provided by our in-house support team who supply life-time telephone support for our customers, as well as 24 hour support and portal-based ticketing of customer issues.