Managed services allow a company to outsource IT functions in part or as a whole to improve operations and cut business expenses.
Axial’s approach to managed services is straightforward. Our aim is always to clearly demonstrate reduced running costs, improved efficiency and tangible business benefits, within a partnership framework where our customers retain full ownership of their business processes. Based on a modular, flexible approach, Axial are able to provide the exact set of services that each customer needs to meet their particular operational and business requirements.
by allowing you to focus on key business areas
to business value by utilising Axial’s skill and expertise
and make costs predictable
by identifying issues quickly
in existing IT solutions
Whilst each engagement will be subtly different for each customer, all are supported by a proven set of principles and resources including an assigned Service Delivery Manager and a dedicated technical support team based in our 24 x 7 NOC.
We define and agree the SLA parameters at the outset and encourage regular performance reviews to ensure optimal delivery throughout the life of the service contract.
available for business aligned tasks
without having to employ or train additional personnel
offerings that scale as required
provides early warning of potential problems
to minimise disruption and unexpected upgrades